Terms & Conditions
Please read all terms and conditions carefully before placing an order. By ordering any of our Products online or offline, you agree to be bound by these terms and conditions.
By clicking the “I Accept” button or accepting a quotation offline you have entered into a binding agreement with us and have agreed to accept these terms and conditions. No orders can be placed without selecting “I Accept” or confirming your offline quotation.
By placing an order through our website or offline you warrant that:
- You are legally capable of entering into binding contracts.
- You are at least 18 years old.
Contract between us
After placing an order you will receive an email from us acknowledging that we have received your order. All orders are subject to acceptance by us and we will confirm acceptance by sending you an order confirmation email via the website or pro-forma/invoice for offline payment.
The Contract will relate only to the Products ordered under the mentioned Job Number. We will not be obliged to supply any other Products you may have ordered until we have issued a separate Order Confirmation.
We reserve the right to decline orders and to terminate an already concluded Contract without notice, if the transmitted print data contains contents that are pornographic or illegal.
Your Rights as a Consumer
If you are contracting as a consumer, you may have a right to cancel a Contract under the Consumer Protection (Distance Selling) Regulations 2000.
However, you will not have any right to cancel a Contract for the supply of any of the Products because the cancellation rights do not apply to the sale of custom-made articles or goods made to a consumer’s specification.
Reliance On Information Posted & Disclaimer
The materials contained on our site are provided for general information purposes only and do not claim to be or constitute legal or other professional advice and shall not be relied upon as such.
We do not accept any responsibility for any loss which may arise from accessing or reliance on the information on this site and to the fullest extent permitted by English law, we exclude all liability for loss or damages direct or indirect arising from use of this site.
Information about us
www.teepig.co.uk is a site operated by SK8 OR DIE LTD (“We”); we are a company registered in England and Wales under registration number 11609137. Our registered office is 20-22 Wenlock Road, London, England, N1 7GU.
Accessing our site
Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.
Intellectual property rights
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.
You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
Our site changes regularly
We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.
The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, and third parties connected to us hereby expressly exclude:
All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
- loss of income or revenue;
- loss of business;
- loss of profits or contracts;
- loss of anticipated savings;
- loss of data;
- loss of goodwill;
- wasted management or office time; and
- for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.
This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
Information about you and your visits to our site
Viruses, hacking and other offences
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.
Links from our site
Jurisdiction and applicable law
We can convert print data not sent in CMYK mode, but such conversion will be at the customer’s risk. Conversion of RGB data or ICC colour profiles will naturally result in deviations in colour from the original and, again, liability for these deviations will lie solely with the customer
If colour matching is required, you will need to correctly include industry standard Pantone® Colour References in your print data. We will convert your Pantone Colours using the Pantone® CMYK Colour Bridge, any deviation in colour will be the liability of the customer. We will not match any non Pantone® Colour.
Once you sign off or approve the PDF proof that we email to you, liability for correction is yours. We will not accept responsibility or liability for any errors once the proof has been approved.
Once your order has been placed we aim to print and dispatch it within 48 hours by the delivery service you choose provided the items are in stock otherwise orders will be sent out within 72 hours. Communication will be made to customers if delays to stock arriving will take longer. Excluding weekends and bank holidays. Unless you upgrade your order to a next day delivery service, your order will be delivered to you within 2 days of the dispatch date via DPD (excluding weekends and bank holidays). If you do not read the clear instructions on our delivery schedule and you place an order assuming that it will be delivered the following day, this is your mistake and therefore your liability.
If you do not receive the email with your proof within 24 hours of ordering, please contact us.
If your order is delayed within the courier network, we will try to resolve the issue once notified. We however cannot accept any liability for delays within the courier network as that is beyond our control.
Once we have sent you the Order Confirmation, you will be unable to cancel or amend your order without an administration charge to cover associated costs. A minimum charge is £15+vat (£18 inc VAT) will apply. If your custom product order has already been printed or is currently being printed, you will be unable to cancel the order. In some cases we may be able to waive the administration charge, please call us to find out.
If your order has been prepared for printing or embroidery, we will charge you for the labour involved, this could be any amount up to the maximum value of the original order.
If you have received damaged goods or goods that have been deemed incorrect by us, please return them within 2 weeks to the following address:
Teepig, 7 The Triangle, Portishead, Bristol BS20 6PG. Please ensure you send these by a recorded service as we cannot accept liability for any returns lost in the mail. We will either replace the faulty goods or refund you in full, including the delivery charge. Refunds can take up to 5 working days to reappear on your credit/debit card account. We cannot accept refunds for any incorrect material orders.
Obvious defects in delivered products must be reported to us within 2 weeks of receipt. We will either refund you in full or replace the faulty products.
Complaints made solely because you have failed to heed the information on requirements for the print data cannot be raised. Slight deviations in colour throughout the print run will not be regarded as defects. If the printed colour differs from a previously printed job, this also will not be treated as a defect.
Every effort will be made to position the custom print and/or embroidery to the exact position on the garment created on the website’s designer page. Allowance of up to 15mm difference must be recognised.
Ownership, Storage & Proprietary Rights
Digital data and other objects required for reuse, will be retained by SK8 OR DIE LTD. Data used for production is not returned to the customer but stored on local secure servers.
You represent that you have all rights to use, disseminate and publish the data you have sent, in particular with regard to text and photographic material. You are liable for ensuring that the data you supply does not infringe proprietary rights of third parties and that the contents of printed matter do not violate the applicable law. You will indemnify us without reservation if claims are asserted against SK8 OR DIE LTD due to the infringement of the rights of third parties, in particular breaches of copyright, as a result of the use of the data provided by you.
All delivery times stated on the website are to be used as a guideline only. We endeavour to dispatch all goods within the timeframe mentioned, but do not guarantee this. Please order your goods with plenty of time to spare, delays can unfortunately happen from time to time, but we will try our very best to accommodate for these when they do.
If you have any concerns about material which appears on our site, please contact us .
Thank you for visiting our site.